At ePharmacyke.com, we prioritize your safety and well-being. For this reason, we cannot accept returns of prescription and over-the-counter medications. If you have any unwanted or unused medication, we advise you to take it to a local pharmacy for proper disposal.
Change of mind is not a valid reason to return shipment.
Due to the nature of medicines, we are unable to offer refunds for medications that have already been shipped to you. For prescription-only medicine orders that you wish to cancel, please inform us before our prescribers approve the prescription to be eligible for a refund.
In case you receive a damaged, defective, or incorrect product, we will gladly accept returns. However, please note that we are unable to reimburse you for the return shipping cost except when the mistake was done by us. We will either replace the product or issue a refund for the purchase. The items must be in the original untampered-with packaging. A refund is only processed once the item has been shipped back and we’ve received it.
If you have any further questions or concerns about our Returns Policy, please feel free to contact our Customer Service team. Your satisfaction and safety are our top priorities, and we are here to assist you with any inquiries you may have.