Thank you for visiting the ePharmacyke.com Web site (the “Site”). ePharmacyke.com is a leading online pharmacy in K4enya: a retail store and information site for pharmaceutical products, and online orders are picked, packed, and fulfilled by EPHARMACY KENYA LTD. The Site is designed to provide a convenient, private, and informative retail experience for consumers to purchase products essential for maintaining good health and preventing future illness. Accessible 24 hours a day, 7 days a week, the ePharmacyke.com online store offers an easy and convenient method of ordering pharmaceutical products online, along with a wealth of health-related information.
ePharmacyke.com wants each visitor to the Site (“you”) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site, you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.
INFORMATION DISCLAIMER
All information supplied has NO WARRANTY whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products, and treatments, is for informational purposes only. It is often presented in summary or aggregate form.
Professional advice is required for each particular illness, disease, infection, injury, or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever. You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.
The information contained in this Site is not intended, nor is it implied, to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner, or qualified health provider when starting any new medical treatment, continuing with medical treatment, or with any questions you may have regarding yours or any other parties’ medical condition. NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
COPYRIGHT AND TRADEMARK NOTICE
This site is owned and operated by EPHARMACY KENYA LTD. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons, and images, photographs, graphics, typefaces, and other material (collectively “Content”) as well as the selection, assembly, and arrangement thereof are subject to applicable copyright laws. All audio and video clips are the sole property of ePharmacyke.com or their respective content providers. All software used on the site is the sole property of ePharmacyke.com or those supplying the software. You acknowledge that the Site contains Content, audio and video clips, and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media, and technologies which exist now or are developed in the future. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without ePharmacyke.com’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
DISCLAIMER & LIMITATION OF LIABILITY FOR PRODUCTS SOLD
EXCEPT AS EXPRESSLY STATED HEREIN, ePharmacyke.com MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE SITE. EXCEPT AS EXPRESSLY STATED HEREIN, ePharmacyke.com EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT FOR THE ‘CONSUMER GUARANTEES’ OUTLINED IN THE KENYAN CONSUMER LAW. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO ePharmacyke.com ARISING FROM ANY PRODUCT SOLD ON THE SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL ePharmacyke.com, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.
DISCLAIMER FOR USE OF SITE
YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. IN NO EVENT WILL ePharmacyke.com, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND REPRESENTATIVES, THIRD-PARTY CONTENT PROVIDERS, OR THE LIKE WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. IN ADDITION ePharmacyke.com, DO NOT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR USE OF THE INFORMATION, CONTENT, SERVICE, OR PRODUCTS PROVIDED THROUGH THE SITE.
FURTHER, ePharmacyke.com EXPLICITLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, OR AVAILABILITY OF INFORMATION FOUND ON SITES THAT LINK TO OR FROM THE SITE FROM THIRD PARTIES. WE CANNOT BE HELD RESPONSIBLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN THIRD-PARTY SITES, AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO SUCH SITES.
UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR REGISTRATION INFORMATION, TRANSMISSIONS, OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (v) NEGLIGENT OR WILFUL ACTS OF ePharmacyke.com, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND REPRESENTATIVES OR (vi) ANY OTHER MATTER RELATING TO THE SITE.
You agree to indemnify and hold ePharmacyke.com, and our directors, officers, employees, and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.
YOUR ACCOUNT OBLIGATIONS In consideration of your use of the Site, you agree to:
provide true, accurate, current, and complete information about yourself as prompted by the registration form (the “Registration Information”) and maintain and promptly update the Registration Information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.
You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. ePharmacyke.com considers this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.
PAYMENT METHODS
- Credit Cards: We accept MasterCard PayPass and MPESA Only. There is no surcharge for Mastercard transactions with ePharmacyke.com. EPHARMACY KENYA LTD doesn’t accept cash on delivery.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ePharmacyke.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. ePharmacyke.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item in accordance with your prescription. We may require additional verifications or information before accepting any order.
YOUR CONDUCT
You agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes any portion of the Site, the use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.
OUR RIGHTS
ePharmacyke.com may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third-party providers, or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.
ePharmacyke.com may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. This includes blocking your access to our social media channels like WhatsApp, Twitter also know as X, and all Meta socials.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, ePharmacyke.com shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. ePharmacyke.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed, and payment done. If your account has already been charged for the purchase and your order is canceled, ePharmacyke.com shall immediately issue a credit to your account in the amount of the incorrect price.
TERMINATION These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
GENERAL INFORMATION These Terms of Use constitute the entire Agreement between ePharmacyke.com and you and govern the use of the Site. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.
LIMITED PURCHASE QUANTITIES ePharmacyke.com reserves the right to monitor and limit the purchase amounts of products at its sole discretion. ePharmacyke.com reserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases, ePharmacyke.com will reduce product(s) to what ePharmacyke.com considers a non-commercial quantity. Any commercial size quantities should be requested by email to: info@ePharmacyke.com.
INTERNATIONAL DESTINATION RESTRICTIONS & LIABILITY ePharmacyke.com thoroughly monitors all international orders and inspects all packages leaving our distribution centers to ensure that all items ordered by customers are included in each order and that each order is safely packed for International shipping.
ePharmacyke.com has no control over International Customs or International Postal Operations and as such, takes no responsibility for damaged items or items claimed to be missing.
ePharmacyke.com will not refund any International orders where such claims are made. We recommend such claims are placed with your local customs and or postal service.
ePharmacyke.com is proud to offer the best in Kenya healthcare to everyone, regardless of where they may reside.
ePharmacyke.com is an expert at sourcing the best healthcare product in the world and selling it to our customers at the very best price, we are not experts in understanding customs, taxation, and importation laws of all the wonderful and varied countries in which our customers live.
As such, by agreeing to purchase the goods in your basket today, you accept that ePharmacyke.com is responsible for picking, packing, and dispatching your goods to you. If for any reason whatsoever, be it taxes, custom law, duties, or any other reasons whatsoever your parcel does not make it to your door and ePharmacy has picked, packed, and dispatched the goods you have ordered, while we regret the non-delivery, ePharmacyke.com is unable to refund your payment.
ePharmacyke.com uses reputable national and international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive, it is not a function of the courier but rather a regulatory hurdle. Given the quality of our courier partners, if your delivery arrives damaged, please let us know, and we will endeavor to either resupply the goods or refund your payment based on the individual circumstances. However, outside of this non-damaged delivery guarantee, ePharmacyke.com is unable to guarantee goods purchased on our website will be compliant with your local laws and regulations and as such be permitted to make it to your door.